> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kb2b.app/llms.txt
> Use this file to discover all available pages before exploring further.

# kb2b — the knowledge base that remembers

> Upload documents, capture meetings, chat with your accounts. kb2b builds account memory automatically and every answer ships with its source.

## Every account has a POT. Every POT has memory.

kb2b is a B2B knowledge base where each customer account lives as a **POT** (Knowledge Pot) — a specialized container holding every document, meeting transcript, and fact extracted automatically. You ask. kb2b answers with the source and its **POT Score** (the confidence metric, 0.0–1.0).

kb2b is built on top of [SciPot](https://docs.scipot.ai), the certified memory infrastructure for AI agents. SciPot provides the POTs and POT Scores; kb2b provides the use experience tuned for commercial teams.

**A concrete example:** you ask kb2b *"When does the contract with this account expire?"*. kb2b answers with the date, points you to the source document `framework-contract-2026.pdf` (section 3.2), shows you the POT Score for that fact is `0.92 — Verified` (validated by a Human Curator on your team), and reminds you of the last meeting recorded with the account — all in one response. Every teammate sees the same thing. No answer ships without its source.

## Where do I start?

<CardGroup cols={3}>
  <Card title="I just signed up" icon="rocket" href="/en/get-started/first-conversation">
    Your first conversation with a POT in under 3 minutes. No documents needed yet.
  </Card>

  <Card title="I'm setting up the team" icon="users-cog" href="/en/admin/plans-and-pricing">
    Plans, billing, members, token limits. What an admin needs.
  </Card>

  <Card title="I want to capture meetings" icon="microphone" href="/en/desktop/download-and-install">
    Install kb2b Desktop, pair it with your workspace, record without a bot joining the call.
  </Card>
</CardGroup>

## Three things kb2b does well

<CardGroup cols={3}>
  <Card title="Account knowledge" icon="brain">
    1 account = 1 POT. Documents, meetings, and interactions live in one container. Search and synthesis work inside that context.
  </Card>

  <Card title="Every answer with a source" icon="link">
    No source-less answers. POT Score `0.92 VERIFIED` or `0.45 INFERRED` — you see confidence before you decide.
  </Card>

  <Card title="Local meeting capture" icon="audio-description">
    kb2b Desktop captures system audio without injecting a bot into the call. Granola-style. Transcripts ingest into the POT automatically.
  </Card>
</CardGroup>

## What kb2b is not

* **Not a generic chatbot.** It does not live on the open internet. It lives inside your accounts and your documents.
* **Not just another meeting recorder.** The recording is local, bot-free, and the transcripts feed the account's memory.
* **Not a CRM.** It does not replace Salesforce or HubSpot. It coexists — kb2b is the narrative brain, the CRM is the structure.

## If you need help

<Note>
  Something off on these pages? Email [feedback@kb2b.app](mailto:feedback@kb2b.app). The documentation is a feedback instrument — your problems with the docs tell us where the product can improve.
</Note>