> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kb2b.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Your first conversation with kb2b

> No documents uploaded yet: how to talk to kb2b in under 3 minutes.

## What you're going to do

In 3 minutes you will:

1. Open your kb2b workspace
2. Start a conversation with your main POT
3. See how it answers and what it shows as the source

You don't need documents uploaded yet. kb2b answers anyway — just with less context. The goal here is to understand the mechanic.

## 1. Open your workspace

If you just created your account, you're already in. Otherwise log in at [kb2b.app](https://kb2b.app/login).

On the main screen you'll see your workspace (the shared space with your team) and, inside it, your **main POT** — the default container.

<Info>
  If you don't know yet what a POT is, read [What is a POT?](/en/concepts/what-is-a-pot) first — but it's not strictly required for this first conversation.
</Info>

## 2. Open the chat

In the left sidebar, click **Chat**. A new conversation opens with your POT.

## 3. Try this first prompt

Copy and paste this into the message field:

```text theme={null}
I just started using kb2b. What kinds of information can I upload, and what kinds of questions work best when I have documents loaded?
```

<Tip>
  Later, this page will have a "Copy" button next to the prompt. For now, select and copy manually.
</Tip>

Hit **Enter**. kb2b answers in a few seconds.

## 4. Read the answer carefully

Look at three things:

**a. The answer content.** It's generic (you have no documents yet) but it gives a clear guide: document types it ingests, question formats that work, what to expect from POT Scores.

**b. The source indicator.** Since there are no documents in your POT, kb2b will say something like *"Answer based on general product knowledge, not your documents."* That transparency is central — **you'll never see an answer without knowing where it came from**.

**c. The POT Score.** When it shows up on an answer grounded in your documents, it indicates confidence: `0.92 VERIFIED` means kb2b is very sure; `0.45 INFERRED` means it's deducing.

## 5. What now?

Three paths depending on your role:

<CardGroup cols={3}>
  <Card title="I want to upload documents" icon="file-arrow-up" href="/en/user/upload-documents">
    Start feeding your POT. PDF, DOCX, Markdown, transcripts.
  </Card>

  <Card title="I want to capture meetings" icon="microphone" href="/en/desktop/download-and-install">
    Install kb2b Desktop. No bot. No code. Local audio.
  </Card>

  <Card title="I want to invite the team" icon="user-plus" href="/en/admin/plans-and-pricing">
    Check the plans, then invite teammates from Settings.
  </Card>
</CardGroup>

## Didn't go as described?

<Warning>
  If kb2b didn't answer, it's most likely one of:

  * **Connection:** check your internet
  * **Session:** sign out and back in
  * **Quota:** if your workspace is at 110% of tokens, queries are blocked (see [Token limits](/en/admin/token-limits))

  If none of that fixes it, email [support@kb2b.app](mailto:support@kb2b.app) with a screenshot.
</Warning>